Stakeholder Relationship Management Tool Overview
Engagement Hub is the only stakeholder engagement software which includes a fully integrated stakeholder management and communications system – providing you the only end-to-end solution.
Key Features of our Stakeholder Relationship Management Tool
Some key details about our stakeholder management tool include:
- Stakeholder Segmentation: Group stakeholder into segments to enable the ability to develop rich profiles on individual stakeholders and quickly identify grouped stakeholders.
- Customising your registration form: Build your registration form by selecting what question fields are required, optional or not required. Add segments to your form so that stakeholders can self-segment to the relevant sections.
- Importing existing Stakeholder Databases: Engagement Hub's import bulk contacts tool enables the importation of existing databases including known segments into Engagement Hub.
- Exporting Stakeholder Databases: Export registered user stakeholder databases by project
- Stakeholder Management: All stakeholder's online activity is logged within their profile. Additionally our SRM includes the ability to add offline activity such as records of conversations/in-person interactions, files and more.
- Stakeholder Communications: Send emails and newsletters to specific groups of stakeholders using the filtering tool and create multiple template versions for emails/newsletters. These are logged against the project's history as well as individual profiles of the recipients. Email individual users directly via their profiles.
- Workflow Tasks: Ability to set tasks with deadlines to project administrators.
- Reporting and Insights: A user's stakeholder segments are included in all the feedback reports. Engagement Hub's Insights Reporting Dashboard features a tool to view 'tagged' feedback by individual stakeholder segments and groups of segments.
- Governance Audit Log: All records (publishing, modifying, unpublishing and deleting) are date/time stamped recorded in your platform and project audit report.
Learn more about how our Stakeholder Relationship Management tool can meet your stakeholder management needs: