Changelog History

The Engagement Hub Team are committed to ongoing development which is largely client driven. Below is a high level overview of deployments since the software was launched in March 2016.

November 2024 Version 10.5

• Updated Feature: Project followers notifications -  enabled for projects with status 'under review' and closed.
• Updated Feature: User Profile download - report expanded to include additional details
• Updated Tool: Extended Ideas Wall - frontend users now able to bookmark other users' posts and search on posts

October 2024 Version 10.4

• Updated Tool: Events Registration - iCal information updated to 500 characters
• Updated Feature: Registration Form - ability to have custom fields displayed on the user profile in the administrator's SRM yet disabled on the registration form and not displayed to a user on their profile

September 2024 Version 10.3

• Major New Feature - Sentiment Analysis - Find out more

July and August 2024 Version 10.2

• Updated Feature - Footer logo: increased in size to 160px wide by 80px high
• Updated Feature - API to display projects on an external sites: updated to include Under Review and Closed status projects
• Updated Feature - Social profile logos: New YouTube and Instagram logos added to sites

June 2024 Version 10.1

• Updated Feature - Registration Form: ability to create custom fields that are hidden on the registration form but editable by administrators on stakeholder profiles

May 2024 Version 10.0

• Updated Insights Report -  User Segmentation: ability to run the report by project
• New Report Insights Dashboard – Tag vs Tag: cross-tabulated feedback tag categories
• New Report Insights Dashboard – Segment vs Segment: cross-tabulated stakeholder categories
• Updated Report - Run SRM Report. Workflow tasks and newsletters added to the .pdf and .doc exports
• Updated Feature - Stakeholder Relationship Management Tool. Active Users are now referred to as Stakeholders and History is now Governance Audit

April 2024 Version 9.9

• Updated Report - Insights Reports/Topic Tag Cross Tabulated Reports. Search for project by name and filter by stakeholder category prior to selecting stakeholder segments.
• Updated Report - Insights Reports/Workflow Tasks Report. Search for project by name, select more than one project and select more than one workflow category.
• Updated Widget Tool - Surveys and Forms. The ability to limit number of responses on a multiple choice question type.
• Updated Widget Tool - Advanced Mapping. Option to add shapefiles as layers

March 2024 Version 9.8

• Updated Feature - Event Registrations added to Newsletter filtering

January - February 2024 Version 9.7

• New Feature - Azure AD / Microsoft Entra ID Single-Sign-On (SSO) Integration. Find our more > 
• New Feature - Microsoft Outlook Integration
  • The mail drop box feature enables emails received in your email client (e.g. MS Outlook) to be
    imported from MS Outlook directly to the relevant stakeholder in your Engagement Hub site. Find out more > 

December 2023 Version 9.6

• Updated Widget Tool - Events Registration:
  • Option for the administrator to set a limit on how many people can attend an event and once capacity is reached the ability to register is turned off and a message is on the event as booked out
• Updated Widget Tool – Surveys and Forms:
  • Access the incomplete and draft surveys from the admin area of the tool
  • Ability to clone existing surveys to unpublished projects
• Updated Feature  - Stakeholder Lists and Profiles:
  • Ability filter stakeholders by newsletter subscribers
  • In each stakeholder’s profile it is noted if they are a newsletter subscriber or not
• Updated Widget Tool – Extended Ideas Wall:
  • Option to change the colour of the reply button

November 2023 Version 9.5

• Updated Widget – Extended Ideas Wall:
  • Ability to disable vote up
  • Option to hide ‘Posted by’ on the frontend via the Project Settings Widget
• Updated Reports: Submission Widget Tool - data added to:
  • Reporting Summary Dashboard – Project Activity Summary Report
  • Insights Dashboard – Project Activity Report
  • Generate Project Report
• Client Admin Area - slight visual refresh

October 2023 Version 9.4

• Resource Centre Update: Community - a new collaborative space for clients to share information and ideas
• New Report: Site Activity Summary Report - high level activity downloadable report available in Insights Dashboard Reporting
• New Significant Feature: API - adding a project feed to an external website. Find out more >
• Updated Feature: Social Sharing - ability to set the colour scheme of the icons and background via Theme and Branding/ Site Colours
• Updated Feature: Stakeholder Lists - ability to filter by date range prior to downloading

September 2023 Version 9.3

• Updated Feature: Project cloning – all widget tools are now enabled to be cloned. Find out more >
• Updated Feature: Site Banner – if using the image slider option, ability to have up to five images
• Updated Feature: Footer Theme Option 1 – if news and event feed is enabled, the ability to amend the background and text colours. Find out more > 
• New Location: Footer Colour Setting - a new tab 'Footer Colour Setting' at Site Management/Theme and Branding/Colours has been created. Find out more >
• Updated Feature: Team Members – new optional permission level to give project administrators full access to the Stakeholder Relationship Management (SRM) system including all your offline and online stakeholders. Find out more >

• Updated Feature: Account Verification Message – option to amend the default message displayed on the screen to a user when they register account via SRM/Registration Form – Form Settings. Find out more >

August 2023 Version 9.2

Updated Widget – Interactive Mapping Tool

• On the project page the map is displayed as full width to align more with other tools.
• The supporting Google Map image on the project page can be overridden by an image with recommended dimensions 842px wide by 595px high
• Option for administrator to bulk import location pins with supporting information/image: examples of use include Heritage Inventory consultations, exploratory engagement for urban design and master planning projects
• In addition to a general comment, create a short survey as part of the process for pinning comments
• Six base map options
• On the front end, determine the category pin placement: left-hand side, right-hand side or above the map
• Disable option for a user to comment, when dropping a pin i.e. you only want category pins placed without a comment and/or image
• When a user drops a pin, option to disable:
  • Vote Up
  • Vote Down
  • Reply to Post
  • User adding a comment (i.e. just dropping in the pin)

Updated Widget – Advanced Mapping Tool

• On the project page the map is displayed as full width to align more with other tools.
• The supporting Google Map image on the project page can be overridden by an image with recommended dimensions 842px wide by 595px high
• Option for administrator to add GeoJson Layers to the map – perfect for planning studies, urban design, transport networks, open space planning etc. Simply ask your GIS coordinator to export the relevant data from your GIS software e.g. ArcGIS, QGIS, Mapbox to a GEOJson file with features included
• In addition to a general comment, create a short survey as part of the process for pinning comments
• Two addition base map options
• Options to add your own hex colour for the bounded area
• On the front end, determine the category pin placement: left-hand side, right-hand side or above the map
• Disable option for a user to comment, when dropping a pin i.e. you only want category pins placed without a comment and/or image
• When a user drops a pin, option to disable:
  • Vote Up
  • Vote Down
  • Reply to Post
  • User adding a comment (i.e. just dropping in the pin)

July 2023 Version 9.1

• Updated Widget - Advanced Mapping: option to add GEOJson layer

June 2023 Version 9.1

• Updated Widget - Submission Tool: option for users to attached .mp3 file
• Updated Feature - Language Translator site wide widget: option to add a drop-shadow
• Updated Widget - Interactive Media Tool: ability to move element icons after placing on the image

May 2023 Version 9.1

• New Feature - # Projects Displayed: option to set how many projects by status are displayed on page load on the home page. If utilised a 'load more' button enables users to load more projects. Find out more >
• New Widget Tool: Tabbed Content Tool- add up to five tabs in displayed horizontally. Find out more >
• Updated Feature: Footer area - add additional content to the left-hand side of the footer. Find out more >
• Updated Feature: Above Footer content area - ability to displayed as full-width and with a background colour. Find out more >
• Updated Widget: Community Chat Tool -  via Project Settings Widget Tool, ability to hide the 'Join the Conversation' box and also display the forums as open accordion on page load
• Updated Feature: Ability to export offline stakeholder lists by project and/or segment via SRM/Stakeholder Lists

April 2023 Version 9.0

• New Widget Tools: Six new information/content tools – view the summary and see examples on the demo site
  • Flipbox/Slider Tool (one on the main body and one in the side bar) > Find out more
  • Image Slider Tool-perfect for before and after images > Find out more
  • Fact Box Tool (one on the main body and one in the side bar) > Find out more
  • Section Banner Tool for large call outs with an image background > Find out more

March 2023 Version 8.9

• New Feature: Hide site logo on system generated emails - via Site Management/Site Settings - Find out more >

February 2023 Version 8.8

• Updated Widget: Related Projects Widget Tool - option to have an item accordion open/closed on the front end. Find out more >
• New Feature: the ability to add supporting rich content to your home page project sections e.g. Open for Consultation; Stay Informed; Closed Consultations, and of course, Private Consultations via Site Management/Theme and Branding/Label Settings. Find out more >
• New: Google Analytics 4 configuration now available via Site Management/Site Settings. Find out more >
• Updated Feature: Manage Team
  • When a Team Member (Project Administrator) has the access permission level 'Permission to add new projects' they will have administrator access to that project automatically
  • When adding a new project, Team Members (Project Administrators) can be assigned at this point. Find out more >
  • On the Manage Team 'add/edit Team Member' dashboard Access Permission Levels have be moved to be above the Project List. Find out more >
• New Feature: Option to hide the header search bar via Site Management/Site Settings/Display Settings. Find out more >
• Updated Feature: Site Colours - two additional colour settings added for Button Text Hover Colour and Home Page Project Title Hover Colour. Find out more > 
• New Feature to several widget tools: The ability to add introductory content to:
  • Events Registration Widget Tool
  • Image Gallery Widget Tool
  • Interactive Media Widget Tool
  • Project Document Library Widget Tool
  • Project Links Widget Tool
  • Project Timeline Widget Tool
  • Quick Polls Widget Tool
  • Sidebar Quick Polls Widget Tool
  • Sidebar Timeline Widget Tool
  • Submission Widget Tool
  • Video Gallery Widget Tool

January 2023 Version 8.7

• Updated Widget Tool: Survey and Forms Tool - new Matrix Grid with Drop Down survey question type and Matrix Grid (likert) enhanced to include option on users selecting more than one option per row. Find out more >
• Updated Feature: Adding a new project – by default all widget tools except Project Overview and Control Tool are turned off / disabled. 
• Updated Widget Tools: Latest News Tool and Event Registration Tool - ability to upload an image of any dimension and crop the image to fit the supporting image container within the system. Turn on this feature via the project’s Project Settings widget tool. Find out more >
• Updated Widget Tool: Events Registration Tool - Ability to change label names for Yes, I am attending, May be attending, and No, I am not attending. Find our more >
• Updated Feature: Converting a registered user to a team member (project administrator) – permission levels now displayed on conversion. Find out more >
• Updated Feature: Button Text – ability to have bold text via Site Management/Theme and Branding/Site Colours. Find out more >
•  

December 2022 Version 8.6

• Updated Widget Tools: Latest News Tool and Event Registration Tool - ability to upload an image of any dimension and crop the image to fit the supporting image container within the system. Turn on this feature via the project’s Project Settings widget tool. Find out more >
• New Widget Tool: Related Projects Tool - new informative flexible accordion main body tool to have categories / folders with related items. For each item, option to include rich content, hyperlinked button and/all display related projects as a grid (similar to the home page grid layout). This is designed for clients who have one or more parent projects e.g. Parks and Open Spaces displayed on the home page and then related/child projects linked through from the parent project page. Find out more > 

November 2022 Version 8.5

• Updated Feature: Site and Project Banners - option to display overlay Header 1 and Header 2 text as italic or normal.
• Updated Feature: Contact / Submission Forms -  when a person who doesn't have an existing profile in your system submits a contact form, a new user profile is created.
• Updated Widget Tool: Surveys and Forms - IP address recorded for all survey submissions; and option to set character limit responses for short answer and comment question types.
• Updated Widget Tool: Project Overview and Control Tool - ability to upload an image of any dimension and crop the image to fit the supporting image container within the system. Turn on this feature via the project’s Project Settings widget tool. Find out more >

October 2022 Version 8.4

• SRM / Registration Form: modification to demographic options including:
  • Gender: optional to also display Non-binary and/or Not stated 
  • City/Suburb: option to display as either City/Suburb, City or Suburb
  • Household Composition: enable/disable individual option    Find out more >
• Updated Widget Tool: Document Library – when editing/updating an existing uploaded document, the original URL is retained
• Updated Widget Tool: Project Overview and Control Tool – ability to hide the supporting image/video on the project page. Find out more >
• Updated Feature: SRM/Active Users - ability to search for users by phone number
• Updated Feature: SRM/Registration Form - option to hide the default background image and an option to upload another image as a background, Find out more >
• Updated Widget Tool: Project Banners - ability to upload an image of any dimension and crop the image to fit the banner container within the system. Turn on this feature via the project’s Project Settings Widget Tool. Find our more >
• Updated Widget Tool: Survey Widget - pagination added to surveys by enabling survey sections to be displayed as pages within a survey. Find out more > 
• Updated Feature: Contact Form / Submission Widget Tool – option to add an additional form field via SRM/Contact Forms Received. Find out more > 

September 2022 Version 8.3

• Updated Widgets: Ideas Wall and Extended Ideas - On a project basis choice of three different options on how the ideas posted are displayed (via Project Settings Widget) and options to enable heart icon for vote up, hide field/question titles on posted ideas wall, hide user profile image on posted ideas wall. Find out more>
• Update Widget: Project Settings – ability to set a colour scheme for the vote up and vote down buttons on a project basis. Find out more >

August 2022 Version 8.2

• Updated Feature: Customise Widgets: For each project, via customise widgets you can modify widget title font colours and also add a drop shadow to individual widgets. Find out more >
• Updated Feature: Project Settings: For each project, you can select from 2 options for the shape of your widget tool titles box, add a separator line between main body widgets, determine the arrow style used and also a new option for how the Who’s Listening widget tool is displayed. Find our more > 
• Updated Feature: Follow Project button: Via Site Management / Site Settings / Display Settings determine whether to display the Follow Project button in the default position (under the banner, on the right-hand side on a project page) or on the project’s banner.

July 2022 Version 8.1

• Updated Feature: Site Colours - option to have a colour scheme for your registration button to make it pop. Find out more about site colours >
• Updated Features: New Banner options for site and project banners including:
  • Choose between displaying one image, up to 4 image sliders or a video banner
  • Six optional image filters
  • Choose from 7 visual structures.

June 2022 Version 8.0

• New Widget: Full-Width Content Block Tool - option to have a full width content block with the option to include up to 5 hyperlinked horizontal buttons. Find out more > 
• Updated Widget: Quick Polls Tool - option to generate Quick Poll URL and enable Captcha
• Updated Feature: Projects - option to add meta data on individual projects for search engine optimisation (SEO) via Project Overview and Control Tool
• Updated Project Tool: Customise Widgets Tool - a new option to move the two groups of three tabbed widgets (surveys, quick polls, forums, latest news, background and key dates) amongst one another. Find out more >

May 2022 Version 7.9

• Updated Feature: Site Colour Settings - option to include individual hover colours for Header text and Header Menu Text. Find out more >
• Updated Widget Tool: Quick Polls Tool - option to display image polls as 2 or 4 items horizontally. Find out more >
• Updated Widget Tool: Events Registration Tool - option to change the View and Register button text. Find out more >
• Updated Widget Tool: Latest News/Blog Tool - on posting a news item select the default list view or portfolio grid. Find out more > 
• New Widget Tool: Language Translator - Engagement Hub has always included the option for a language translator in the header of client sites. Now clients can optionally add this as a universal widget with supporting text across all project pages in the right-hand side bar. Find out more>

April 2022 Version 7.8

• New Widget Tool: Interactive Media - The interactive media tool has broad uses, enabling clients to pin additional content on images. It can be utilised as an informative tool and/or feedback tool, even within the same project.

March 2022 Version 7.7

• New Feature: Insights Dashboard - Generate Phrase Cloud Reports
• Updated Features: Insights Dashboard - Text Analysis Reports. Additional demographic filters added

February 2022 Version 7.6

• Updated Features: Above Footer Content, Project Overview and Control Widget Tool, Extra Content Block Widget Tools - option to include a hyperlinked button under the content

January 2022 Version 7.5

• New Feature: Workflow Task Management - assign tasks to team members (project admins) and run graphical reports

December 2021 Version 7.4

• New Feature: Open Consultations - option to display dropdown list in top level menu
• Updated Feature: Stakeholder Lists - view and download by stakeholder segments
• Updated Widget: Survey Tool - administrator's email notification includes survey .pdf attachment

November 2021 Version 7.3

• Updated Widget: Ideas Wall and Extended Ideas Wall - option to enable user to crop uploaded image
• Updated Widget: FAQs Tool - option to have folder of FAQ items open on page loading
• Updated Widget: Quick Polls and Sidebar Quick Polls Tools - ability to change vote button text
• Updated Widget: Community Chat/Forum Tool – background colour and title text colour option added for each forum
• Updated Widget: Survey Tool - font colour selector added to question editor
• Updated Feature: Manage Team – additional access levels created:
  • Enable Site Management Access
  • Enable Team Member Access
  • Enable Stakeholder Relationship Management Access for designated projects (stakeholder lists, registration form, email templates)

October 2021 Version 7.2

• Updated Widget: Survey Tool
  • Star rating question type added to logic question types
  • Take survey anonymously button displayed on project page
• Updated Feature: Stakeholder Lists – site administrators can access registered users lists by project

September 2021 Version 7.1

• Updated Widgets: Ideas Wall and Extended Ideas Wall – ability to modify question background colour and text colour
• Updated Widget: FAQS – ability to hide ‘View All’ button
• Updated Widget: Surveys
  • Bulk delete
  • Hide survey question numbers
  • Draft survey logged in user dashboard
  • Full survey tool optimisation
• Updated Feature: Frontend language translator displays language options in native language
• New Feature: Project admins can download detailed stakeholder lists (registered users) for individual projects

August 2021 Version 7.0

• Updated Feature: New administration structure with a refreshed look
• New Features: New front end visual options for project display, header, footer and welcome message
• Updated Feature: New Project Administrator Permission options
• New Feature: Generate project list pages 

Find out more

June 2021 Version 6.5

• Updated Feature: User Passwords - updated minimum requirements for passwords (minimum eight characters, at least one uppercase letter, one lowercase letter, one number and one special character)
• Updated Feature: User Dashboard - Private Projects the user is invited to also displayed in the user's dashboard
• Updated Feature: SRM/User Profile - additional notes area added for admins 
• Updated Feature: Newsletter - view in browser link
• Updated Feature: Registration form - additional text area added for area above captcha
• Updated Widget: Survey - new image question type and also create bespoke survey URL slug
• Updated Widget: Advanced Mapping - Ability to change the text on agree, disagree and reply buttons on pins
• New Widget: Sidebar Quick Polls - option to feature quick polls in the side bar

May 2021 Version 6.4

• New Widget: Sidebar Timeline - option to display Timeline Widget in the side bar.
• Updated Widget: Survey - option to disable survey widget while enabling a survey to be live
• New Feature: Project Search - option to enable project search on homepage.
• Updated Widget: Project Overview - option to hide project from the home page while still have the project 'open/live'. Perfect for very complex projects where they may be a master project and mini projects linked.
• New Feature: Home page project status links - ability to promote open/in review/closed consultations on other websites and social media with an anchor

April 2021 Version 6.3

• Updated feature: Newsletter – the ability to save newsletter templates
• Updated feature: Users List – bulk delete users from the registered users list and/or offline users list
• Updated widget: Document Library - option to have categories/folders open

March 2021 Version 6.2

• New Server: migration to AWS Managed Services

February 2021 Version 6.1

• Updated Feature: Portal Overview - Version control - save up to 5 versions of the portal overview
• Updated Widget: Overview Widget - Version control - save up to 5 versions of the overview widget content
• Updated Widget: Survey
  • Variable text for user info page
  • Floating ‘save draft’ button for registered logged-in users

January 2021 Version 6.0

• New Feature: Additional Home Page grid option - A dynamic portfolio style home page grid with option to display featured projects
• New Feature: Home Page Background - Option to add an image or colour to the body of your home page
• Updated Feature: Search Bar - Five style options for search bar deployed
• Updated Feature: Button Style - Two style options for buttons
• New Feature: Project URL Slug - Option to set a unique project URL slug to shorten project slugs. 
• Updated Feature: Newsletters
  • • New preformatted newsletter template option added
    • Preview newsletters
    • Safe draft of newsletters
• Updated Feature: Project Administrators - Option to revert a project admin to a registered user
• Updated Feature: Registration Form - Segmentation logic questions option deployed
• Updated Widget: Surveys
  • Option to only enable surveys for registered users
  • Comment option for single and multiple-choice logic questions
• Updated Widget: Community Chat - User prompted to login/register when they commence writing a comment
• Updated Widget: Events Registration - Option to hide registration to provide additional flexibility
• Updated Widget: Quick Polls - Option to amend a quick poll after it has been published
• Updated Widget: Ideas Wall - Ability for non-registered users to vote with IP address recorded and restricted to one vote per IP for a non-registered user

November 2020 Version 5.9

• New Widget: Budget Stimulator Widget - Consult on simple to complex budgets with your stakeholders

September 2020 Version 5.8

• New Feature: Two Factor Authentication (2FA) - optional to enable 2FA for site and project administrators. Registered users can also enable 2FA on their accounts.
• New Feature: Footer Logo/Image - option to add a logo or image to footer within the Contact Us section
• Updated Feature: Site Branding
  • option to set button text colour via Site Management/Theme and Branding/Colors
  • option to have top level menu pages titles in all caps via Site Management/Site Settings/Display Settings
• Updated Feature: Private Projects - when inviting stakeholders by .csv upload ability to add segmentation and two variable fields. The email templates can now be updated when inviting stakeholders to a consultation.
• Updated Feature: User Segmentation - user segmentation added to all widget feedback .csv downloads
• Updated Feature: SRM/History - download a complete audit of your platform or an individual project
• Updated Widget: Submission - topic tagging added
• Updated Widget: Document Library - ability to upload Microsoft Word templates .dotx enabled
• Updated Widget: Events  -option to hide address, venue and map from event entries and email notifications
• Updated Widget: Interactive Mapping - longitude and latitude coordinates included in .csv download
• Updated Widget: Surveys
  • user receives confirmation email on survey submission
  • logic questions updated to include ‘other comment’ for single and multiple choice questions

August 2020 Version 5.7

• New Widget: Advanced Mapping - select your map style and bound the consultation area
• Updated Widget: Ideas Wall
  • create default text for your View All button in Site Management/Settings/General Settings
  • question character limit increased to 500 characters
• Updated Widget: Extended Ideas Wall
  • create default text for your View All button in Site Management/Settings/General Settings
  • question character limit increased to 500 characters
  • ability to set a character limit on comments made
• Update Widget: Submission Widget - ability to include one extra field in your contact us form in Site Management/Site Settings/Submission

July 2020 Version 5.6

• New Feature: Insights Reporting Topic Tag Cross -Tabulation Reports - cross tabulated feedback topic categories and tags by individual segments and run time series reports
• Updated Feature: Hide Project URL Link in Top Level Menu - via Site Management/Settings/General Settings untick ‘Show Project Links at Frontend’
• Updated Feature: Custom Pages - option to display custom pages at full-width without the right-hand side bar
• Updated Widget: Survey Widget
  • ability for administrators to download hard copy blank .pdf survey
  • surveys saved to draft now listed in SRM/Incomplete Surveys
• Updated Widget: Project Overview Widget - option to hide Project Title on front-end

May 2020 Version 5.5

• Updated Widget: Events Widget
  • duplicate an existing event within the same project
  • cal added the event confirmation email template
• Updated Widget: Survey Widget
  • duplicate an existing survey within the same project or to another project
  • if a registered user saves a survey to draft, the record of survey responses in draft, can be viewed at Control Panel/Communications/Incomplete Surveys
• Updated Widget: Quick Polls - ability to display the poll result once the voting period has closed
• Updated Widget: Extended Ideas Wall - non-logged in users are able to view replies within an idea wall post
• Updated Feature: Stakeholder Relationship Management Tool/Active User/Notes - add notes to any project, not only ‘open consultations’
• Updated Feature: Control Panel/Settings/Site Colours - more flexibility with utilising colours across the site
• Updated Feature: New project status ‘Under Review’ - if using the project grid on your home page, this status sits between Open and Closed Projects. The title of this section can be modified at Control Panel/Settings/General Settings
• Updated Feature: User Lists - ability to download a .csv of offline users is now available at Control Panel/Administration/User List

April 2020 Version 5.4

• New Feature: Follow Project Feature - The ability to enable on a project-by-project basis for registered users to follow the project. When a project admin posts a new item eg: survey, event document etc, they can elect to instantly notify via email the registered users who follow the project. Site Administrators can modify the email content via Control Panel/Communications/Email Templates > select Send mail to Project Followers when item is added in a widget.
• Updated Feature: Private Projects - When inviting people to a private / closed project the project admin can now adjust the sending email, subject line and email message when inviting users to a private project
• Updated Feature: Dashboard / Stakeholder Relationship Management
  • Actions and Files: when adding an action or file the ability to search by segmentation and general search to link to your stakeholders
  • A new tab ‘Notes’ has been added to enable .csv download on all notes added to individual users
  • Segmentation character length expanded to 100 characters
• Updated Widgets: Ideas Wall and Extended Ideas Wall Widgets - ability to change the hover text for thumbs up and thumbs down
• Updated Widget: Survey Widget - Multiple and Single Choice question type – ability to have up to 70 options.
• Updated Widget: Customise Widgets Widget - option to change the background colour of individual widget titles
• Updated Feature: Custom Menu Pages - if utilising the top level menu pages, the ability to display two parent pages with child pages
• New Feature: Welcome Text Pop Up - On landing on a site, the option to display a pop up message

February 2020 Version 5.1

• Upgrade to PHP 7.3 framework
• Updated Feature: Dashboard> Stakeholder Relations Management
  • Active Users Tab: Project Admins are now displayed with auto segmentation
  • Active Users Tab: Ability to create optional categories for segmentations for improved structure
  • Newsletter and Email Templates: additional user fields added including first name, surname etc
  • Action Tab: Via the Actions Download Tab all actions undertaken across the platform can be exported
• Updated Feature: Dashboards>Generate Project Report
  • Improved options to amend detail to graphs (eg: for quick polls),
  • inclusion of topic tagging
  • users not active in project removed from Top Active and Top Influencers
• Updated Feature Control Panel /Administration
  • Registration Form: title field is now available as a default field
  • Registration Form: when linking to segmentation questions can limit user option to a single choice
  • Registration Form: ability to hide ‘captcha’ via Control Panel/Settings/General
  • Contact Forms Received: a ‘read’ column has been added
• Updated Feature: Custom Pages - bespoke pages created can now be deleted
• Updated Feature: Projects List View - Private Projects: when inviting an existing system user to a private project, their names are now displayed alphabetically
• Updated Widget: Survey Widget
  • Survey introduction text - full text editor deployed
  • Survey Section updated to include a full descriptive text area
  • When user submits a survey, a notification email is sent to the site and project admins
  • Ability for users to take survey anonymously, when selected by an administrator
  • Update to question formatting
  • Ability to delete survey entries
  • Via Control Panel/Settings/General manage how many surveys are displayed and disable ‚view all surveys‘ button
  • Submitted survey .pdf added to registered user’s dashboard for them to view and download
  • CRM/Active User: .pdf version from offline user survey added to user profile
• Updated Widget: Events Widget - ability to hide ‘Maybe Attending’ status by event item
• General Housekeeping / General Text Changes
  • Default Pages changed to Menu Pages 
  • Control Panel / Administration / Registration changed to Registration Form 
  • Control Panel / Administration / General Enquiry changed to Contact Forms Received
  • Control Panel / Communications / Feature Description changed to Above Footer Content
  • Control Panel / Settings / Theme changed to Site Colours 
  • In many instances, ‘Edit’ changed to ‘Save’

September 2019 Version 4.4

• New Feature: News and Events Feed in Footer - add a global newsfeed and event feed to the footer area (optional) and on an individual item based determine what is displayed. View footer at https://demo.engagementhub.com.au/ for an example
• Updated Widget: Events – optional to add custom questions (eg: Do you have any dietary requirements?) to the event registration
• Updated Widget: Key Documents – optional date scheduling added to documents

August 2019 Version 4.3

• Updated Feature: User Registration Form - option to display stakeholder segmentation set up in the CRM via multiple questions on the Registration Form. This is a great option to have your users self-segment themselves. Once you have set up your segments (optional) you can elect via Control Panel/Administration/Registration to display bespoke segments to your users and then ask them to update their profiles via yourengagementhuburl/users/myaccount.
• Updated Feature: Inviting Users to Private Projects – if you are utilising user segmentation in the CRM, you can now invite registered users to Private Projects via segmentation. There is also the ability search users and then invite
• New Feature: Integrated Project Reports – Comprehensive and Integrated Project  Reports downloaded as word documents. Theses are time based word documents which collate as much activity on your project as possible. This enables you to run full project reports and edit/delete/add to the downloaded document.
• Updated Feature: Branding –via Control/Settings/Theme you can now add additional branding and colours to header, footer and universal buttons
• Updated Feature: Hide Widget Titles on a Project Basis via Customise Widget. 

July 2019 Version 4.2

• Updated Feature: User Registration Form - option to display stakeholder segmentation set up in the CRM
• Updated Feature: User Registration Form - via Control Panel/Setting/General Setting add Communications Agreement Text and amend to change the text of the field ‘Please check any boxes relevant to you’
• New Feature: Feature Description  -option to display a message at the bottom of every page of your platform. This element sits above the footer area

June 2019 Version 4.1

• New Widgets: Extra Content Blocks - there is an extra content dock widget for both the main body of a project page and side bar. These widgets provide additional flexibility with the  full text editor and customisation of widget title and location.
• Updated Widget: Survey - addition of a star rating question type
• Updated Feature: Registered  Users Account - your registered users may choose to ‘unsubscribe’ from your platform and provide a reason. If a registered user does unsubscribe they are converted to an offline user to retain all their past activity. If they register again on your platform, they are converted back to an online user.
• Updated Feature: CRM/Newsletters - ability to download a .csv and pie chart of who has and hasn’t read a newsletter; bounced emails identified

May 2019 Version 4.0

• Major Deployment Release: Insights Dashboard - The Insights Dashboard is Engagement Hub’s latest major release. It allows you to tag and track key issues and opportunities, understand your stakeholders through more detailed reporting, track and build your online audience and so much more.
  • Single click reports across your platform and by project include:
  • Project Status
  • Project Activity
  • Engagement Level (Aware/Informed/Engaged – currently only includes registered users)
  • Users by Age and Gender
  • Users by Location
  • User Additional Information (Household Composition)
  • User Segmentation
  • Top Active Users
  • Top Influencers
  • Text Analysis / Key Topics Tag -  Simply tag responses throughout the feedback widgets (eg: Parking Amendments/Do not Support; General Feedback/Negative) by category/sub-category) and this tool will provide you instantly with graphs and downloads of the key issues and trends across your platform and by project
• New Feature: New Welcome page for Site and Project Admins on login. Includes links to access to resources including the most current Administrator’s Manual 
• Updated Feature: Stakeholder Relations Management (SRM)
  • User segmentation: Group users by bespoke segments 
  • Newsletter: choose to send emails to stakeholders who have/have not undertaken an action, eg: completed a survey or by user segmentation
• Updated Feature: Control Panel - the settings section has been renamed with all tabs categorised
• Updated Feature: Control Panel/Setting/General Settings
  • Change the contact number which is displayed on your platform
  • Change the title and URL of the Top Level Menu ‘Projects Tab’ displayed on the front end
  • Change the title and URL of the View All Project button displayed on the front end
• Updated Feature: Control Panel/Administration/Users List - Registered Users and Offline Users have their own tabs for easy .csv download of the different user types. Users can directly have segmentation (segments you have already created in the SRM) applied in this section or through their profile in the SRM
• Updated Feature: Control Panel/Administration/General Enquiry– ability to delete submission forms received
• Revised Feature: Most Widgets – if a widget has scheduling available for individual items, setting a time to the date has now been added
• Revised Widget: Project Overview - hide Project Status on Home Page Grid View
• Revised Widget: Latest News - hide news category by news item
• Revised Widget: Document Library - file upload increase from 5MB to 10MB
• Revised Widget: Survey
  • two new report downloads are now available: an excel spreadsheet which presents matrix, multiple choice and ranking responses in an improved format; and, graph download which includes graphs of your quantitative feedback on separate spreadsheet tabs.
  • add bespoke survey conclusion text to display once a survey submitter has completed the survey
  • ability for registered users to save their survey responses to draft prior to submitting
  • change the default ‘Take this Survey’ text on the submit button to anything you wish – providing more flexibility in how clients can use the survey tool
• Revised Widget: Quick Poll – by default IP restriction is set to prevent your platform visitors from taking a poll more than once. However, to assist our clients who undertake employee engagement where most stakeholders will be accessing the poll from the same IP address, this feature can now be disabled
• Revised Widget: Submission – ability to delete received submissions
• Revised Widget: Ideas Wall – ability to change the text on the ‘Submit Your Idea’ button for added flexibility of this tool eg: share your story
• Revised Widget: Extended Ideas Wall
  • ability to change the text on the ‘Submit Your Idea’ button for added flexibility of this tool eg: submit your story
  • disable replies to ideas submitted
  • disable stakeholders from voting down an idea – perfect for youth engagement
• Updated CSS: New Admin area colour scheme and refreshed icons
• Updated Text Editor: our WYSIWYG text editor has been simplified across the platform

September 2018 Version 3.2

• New Feature: Settings / General Settings – Font Selector. Select a font of your choice for your platform
• New Feature: Ability to convert a registered user to a Project Admin
• New Feature: Ability to invite Project Admins to a private project without admin access to that project. Perfect for employee engagement
• New Feature: CRM/Newsletter – Create a bespoke email signature via ‘Show Setting’ button
• Updated Feature: CRM/Newsletter – Select whether to address your stakeholder with their real name or screen name
• Updated Feature: Settings/Banner Setting - Platform Logo is now within its own tab with the option of a portrait or landscape logo
• Updated Widget: Who’s Listening – now you can add anyone (not just Project Admins)  as a person that is listening
• Updated Widgets: Forum, Ideas Wall, Extended Ideas Wall, Interactive Map and Interactive Image - ability to email comment makers directly via each widget’s dashboard. This is particularly useful for when you select not to publish a comment.
• Updated Widget: Latest News – the widget dashboard now displays a ‘Date Modified’ column and you can elect to display just a summary on the project’s page

August 2018 Version 3.1

• Updated Widget: Mapping Widget – New Admin Markers created to enable Administrators to Add markers which are not for commenting on. Also, the ability for visitors to ‘Hide Map Markers’ on clustered maps.
• Updated Feature: Projects – Ability to change the default button next of ‘View this Project’ to anything within Project Overview
• Updated Feature: CRM/Newsletter – additional filtering options including ability to sort of people who have/ have not undertaken a survey, ideas wall, forum etc
• New Feature: invite your stakeholders to register on your portal via CRM/Newsletter
• Updated Feature: Registration Form - Ability to change title of the form via Settings/General Settings, reorder Customer Fields and add additional content under your form title
• Updated Feature: Private Projects – ability to see who has accepted your invitation via View All Projects/Options/Little Man icon
• Updated Feature: ‘Project’ in top menu - ability to rename via Settings/General Settings
• Updated Feature: Settings/General Settings has undergone a makeover
• Updated Feature: Display any email (instead of Super Admin) as the contact email on your platform. Visit Settings/General Settings

July 2018 Version 3.0

• New Feature: Ability to duplicate projects

June 2018  Version 2.08

• Updated Widget: Customise Widgets - ability to re-order widgets on a project basis
• Updated Widget: Mapping - Parameter and Zoom added enabling more specific locations
• New Feature: Invite Stakeholders to register on your platform via the CRM

May 2018 Version 2.07

• New Feature: Home page - option to show a Map with Projects sortable by Location and/or Category on Home page
• Updated Functionality: Ability to hide Project Grid on Home page
• Updated Widget: Extended Ideas Wall and Ideas Wall - Ability to utilise these widgets for commenting that is not Idea generation, such as Community Stories
• Updated Widget: Survey - Ability to add Comment Field to Multiple Choice Style Questions; Simple WYSIWYG added to all Question Types enabling hyperlinks and images to be included as part of a question; new question type - Multiple Textbox Grid

April 2018 Version 2.06

• Updated Feature: Reporting Dashboard - View by Project; CRM - View by Platform; Newsletter - Full Text Editor
• New Feature: Add Custom Pages to the Top Menu Bar
• Updated Widget: Survey - Question Logic, File Upload Question Type
• Plus a lot of minor tweaks such as Hide Contact us page; Hide Extended Ideas Wall Topic Areas

January 2018 Version 2.05

• New Functionality: Incomplete Surveys

December 2017 Version 2.04

• New Widget: Interactive Image/PDF

November 2017 Version 2.03

• New Feature: Custom Email Templates for system generated emails - Improved Functionality: Ability to add more information to the Contact Us page

September 2017 Version 2.02

• Updated Widget: Extended Ideas Wall - the ability for you users to embed videos and audio
• Updated Widget: Quick Poll - ability to run video polls

August 2017 Version 2.01

• Major Development: The Stakeholder Relationship Management Dashboard goes live
• Improved Functionality: Commenting notifications sent to both Super and Project Administrators

June 2017 Version 1.11

• Updated Widget: Quick Polls
  • ability to hide the results of the polls on the frontend
  • download a .csv report on your voter’s IP addresses

May 2017 Version 1.10

• New Widget: Extended Ideas Wall widget deployed
• New Feature: Automatic Approval of New User on Email Verification (optional) deployed

March 2017 Version 1.09

• Major Development: Unique Vanity URL enabled (eg: yoursay.mydomain.com)
• New Feature: Social Share Content feature is deployed
• Improved User Experience: Renaming key items is deployed. This includes renaming ‘Current Projects, Closed Projects and the Register Now button.
• Updated Widget: Quick Poll Widget includes the ability to add hyperlinks and images to the question
• Updated Feature: YouTube and Vimeo added to Social Profiles
• Updated Feature: Community Registration Form updated to include Year of Birth field.
• Updated Widget: Ideas Wall Widget updated to enable the option of hiding ‘Submit your Idea’

February 2017  Version 1.08

• New Feature: Portal Overview tab to provide additional information on the home page (optional)
• Updated Feature: Default Pages - Ability to change the title of each of the default pages
• Updated Feature: Community Registration Form - Optional for Users to upload Avatar and Bio. A default Avatar has been put in place
• Updated Widget: Survey Widget - Ability for users to take survey more than once

January 2017 Version 1.07

• Updated Feature: Reporting Dashboard expanded to include .csv and .pdf downloads
• Updated Widget: Ideas Wall Widget - ability to include a hyperlink or image in your question

December 2016 Version 1.06

• Improved Functionality: Project and Widget Scheduling - the ability to schedule start and end dates for everything
• Improved Functionality: Reordering of most widget items and projects
• Updated Widget: Survey Widget updated to include survey sections

November 2016 Version 1.05

• Major Development: The Reporting Dashboard goes live

September 2016 Version 1.04

• Updated Feature: Community Registration Form - Ability to add bespoke fields deployed
• New Widget: Other Information Widget (embedding) deployed

August 2016 Version 1.03

• New Feature: Followers/Following feature goes live (Settings/General Settings – enabling your stakeholders to elect to follow one another)
• New Widget: Set Widget Name to change the widget titles on the frontend goes live

June 2016 Version 1.02

• Updated Widget: Survey Widget updated to include WYSIWG question type

April 2016 Version 1.01

• New Widget: Who’s Listening Widget deployed
• Minor Tweaking including adding ‘Search’, Favicons, CSS

31 March 2016  Version 1.0 is launched