Selecting an Online Stakeholder Engagement Platform

Ask these key questions when considering which platform to choose

Support and Advice

• What level of support is included with your software licence?
• Are their options for self-implementation and full-service implementation?
• Does the business provide additional expert stakeholder engagement services?

Functionality and Features

• Does the platform meet your objectives?
• Is there an array of versatile tools available to suit different types of consultations?
• Is a stakeholder management tool built in?
• Does the vendor work collaboratively with clients to develop new features?
• How frequently are new feature deployed?
• Does the platform provide value for money?

Security and Data Security

• How robust are the security infrastructure and practices put in place?
• Who has access to your user data and how is it encrypted?
• Is your platform hosted in a secure data centre in Australia?
• Is the installation of SSL/TLS Encryption?

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