Selecting an Online Stakeholder Engagement Platform
Ask these key questions when considering which platform to choose
Support and Advice
- What level of support is included with your software licence?
- Are their options for self-implementation and full-service implementation?
- Does the business provide additional expert stakeholder engagement services?
Functionality and Features
- Does the platform meet your objectives?
- Is there an array of versatile tools available to suit different types of consultations?
- Is a stakeholder management tool built in?
- Does the vendor work collaboratively with clients to develop new features?
- How frequently are new feature deployed?
- Does the platform provide value for money?
Security and Data Security
- How robust are the security infrastructure and practices put in place?
- Who has access to your user data and how is it encrypted?
- Is your platform hosted in a secure data centre in Australia?
- Is the installation of SSL/TLS Encryption?